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Software for Restaurants SoftwareforRestaurants

Bzz Order Tracking Limited

Bzz

Browser-based waitlist, buzzers, reservations and in-wait marketing, with no pagers and no SMS bill.

Free, then $11.99 none, month to month

What it costs

Entry price
Free, then $11.99 per month
Pricing model
subscription
Card processing
not applicable
Contract
none, month to month
Detail
Four tiers, priced by how many parties can be waiting at once rather than per cover. Free covers 5 concurrent parties with QR/NFC check-in, chat and buzzers. Light at $11.99/month stays at 5 concurrent but adds white-labelling and text ads. Standard at $24.99 lifts the cap to 15 and adds image ads, the floor plan editor, the booking page and the reservation diary. Premium at $29.99 lifts it to 25 and adds the full ad suite plus peak-occupancy analytics. Above 25, it's a custom quote.

Pricing checked 10 Aug 2026. Vendor's own pricing page

Where it annoys people

  • 01 No offline mode. Guests track their place through a browser, so a dead signal at the door is a dead queue.
  • 02 No published POS integrations, so order-ready status and table state get updated by staff rather than pulled automatically from a ticket.
  • 03 Free and Light both cap you at 5 parties waiting at once. That resets as each one is seated or cancelled, so a quiet site can still serve plenty in a day, but a 200-cover room on a packed Saturday will hit that ceiling and need Standard's 15 or Premium's 25.
  • 04 Founded in early 2026, so there's a shorter track record to check than with the established booking platforms; it's sitting at 4.2 from 6 ratings on Trustpilot so far.

Our take

The pricing model is the argument: a flat monthly fee instead of per-cover charges means a heaving Saturday costs the same as a dead Tuesday, and that adds up fast for an independent doing decent covers. Guests join by scanning a QR code, watch their place and a venue-set ETA update live in their own browser, chat two-way with the host, and get a strong vibrating buzz when they're up, so there's no pager to buy, lose or sanitise and no per-message SMS charge. Paid tiers add a drag-and-drop floor plan editor with live table timers and cleaning status, a branded booking page with a reservation calendar, timeline diary and automated confirmations, in-wait marketing that puts your own specials, offers or social feed on the same screen guests are already watching, optional GPS-based verified presence to cut ghost sign-ups, and analytics on completion time and peak occupancy. Weakest where you need deep POS integration or offline resilience, neither of which it does yet.